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Resort Manager

  • Job Location

    French Alps

  • Start date

    November

  • Duration

    April

  • Job Benefits

    Competitive salary + benefits inc accommodation, lift pass, travel, insurance, equipment & bonus




Description

The Resort Manager role is very diverse and includes everything from staff management to stock-control taking in guest welfare and overseeing chalet maintenance.  It is an involved role requiring a high level of commitment and a proactive approach. 

This position is ideally suited to an existing manager in the travel or hospitality industries looking for their next step up in a small business dedicated to providing a high level of service. You’ll also be based on one of the most stunning working environments in Europe. 

There is the potential for continued employment in the UK between winter seasons, for the successful candidate.

What is entailed in this role?
  • Ensuring that our guests are receiving the highest possible levels of service
  • Managing and overseeing the chalet and childcare teams
  • Being a figurehead for Ski Famille in one our resorts
  • Maintaining and developing key supplier relations in resort
  • Ensuring all guests receive any pre ordered ski extras (ski passes / equipment etc)
  • Co-ordinating all guest arrivals & departures
  • Developing and maintaining relationships with guest through regular chalet visits
  • Holding regular meetings with your team
  • Completing all paperwork efficiently and accurately
  • Ensuring that all members of your team are carrying out their roles efficiently and to the high standards that we expect
  • Placing all orders of food goods, chalet supplies, linen and wine
  • Overseeing the Childcare Team
  • Ensuring all resort vehicles are properly maintained and used efficiently

Requirements

  • The successful candidate will have a proven track record of working in the hospitality industry, preferably with a ski background. 
  • You will have worked in a supervisory or managerial role and will be independent, approachable, responsible and diplomatic. 
  • Excellent communication skills and a well developed eye for detail are essential. You will be well presented and have an engaging personality. 
  • You will have excellent customer service skills and an ability to work without direct supervision. 
  • Must have UK National Insurance Number & UK Bank Account.
  • Fluency in French.
  • We will also conduct DBS checks as well as taking up at least two references.

About us

Ski Famille is one of the UK’s leading providers of family ski holidays. We are independently owned and have a strong reputation for our attention to detail and high levels of service. All holidays include childcare, which is provided in our

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Copyright ©2006 - 2019. 247 Media Ltd.