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Chalet Host (Summer Alps)

  • Job Location

    France (various resorts)

  • Start date

    Late May

  • Duration

    Mid September

  • Job Benefits

    Competitive Salary, travel to and from resort, accommodation and more...




Description

Are you friendly, outgoing and enthusiastic? Ready to share your passion for good food and deliver excellent customer service?

We are looking for Chalet Hosts to take sole charge of one of our chalets, or working as part of a team in a larger property.

As an Alpine Elements Chalet Host you will represent the company and be directly responsible for ensuring all of our chalet customer’s holiday expectations are exceeded.

You will be responsible for hygiene, cooking, stock-control and budgeting, you’ll keep things running smoothly and efficiently at all times.

Creating a welcoming atmosphere for your guests, you will be servicing rooms and communal areas daily. Providing breakfast, high quality 3 or 4 course evening meals, homemade cakes and biscuits for afternoon tea and a continental breakfast with hot option.

 

  • Key Accountabilities & Responsibilities:
     
    Customer Focus
  • To ensure Alpine elements chalet guests expectations are exceeded at all opportunities.
  • Answer customer queries and make recommendations of activities and things to do in the local area.
  • Proactively solving customer issues when they arise efficiently in resort.
     
    Operational
  • Service rooms, bathrooms and communal areas daily.
  • Clear snow from paths and footways, windows and escape routes
  • Deep clean all chalet areas on transfer days
  • Conduct weekly chalet welcome meetings
  • Ensure that the appropriate clean uniform is worn at all times.
  • Prepare to our high standard; breakfast including hot option, Cakes for Afternoon Tea and a set menu three / four course evening meal
  • Sell and Prepare to Order customer Packed Lunches
  • Assist guests with luggage to rooms, escorting to and from local ski hire shops.
  • Ensuring you achieve set targets for guest satisfaction scores for “First Impressions”, cleanliness, food and comfort.

Requirements

Qualifications
  • Chalet Cookery Course (D)
  • Food Hygiene Certification (HD)
Experience
  • Relevant Transferable Work Experience
  • Secure Cash Handling 
  • Catering for up to 12 covers
  • Catering to 4* (Set Menu) Standard

Personal Qualities

  • Strong social/People skills/Cheerful/Outgoing (E)
  • Highly Motivated
  • Passionate / Enthusiastic (E)
  • Ability to work alone and as part of a team (E)
  • Ability to cope under pressure (E)
  • Willingness to work hard / long hours (E)
  • Adaptable / Flexible Attitude (E)
  • Honest and Trustworthy (E)
All applicants must have an EU / UK passport, UK NI number and UK address and bank account. 

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.