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Area Manager Chalets W19/20

  • Job Location

    Aigueblanche, France

  • Start date

    November 19 / December 19

  • Duration

    April 20 / May 20

  • Job Benefits

    Competitive monthly salary + Accommodation + Travel to and from resort + Ski Pass + Holiday Pay + Emergency Medical Insurance + Uniform + More...




Description

In the exciting new role of Area Chalet Manager you will manage a range of chalet resorts with a focus on driving forward the new Premium Plus brand of chalets within the Alpine Elements group. Experienced within the ski chalet industry and familiar with the challenges of all aspects of chalet management and logistics you will train, coach and manage our chalet managers, hosts and support staff to deliver against demanding targets. You will need to have a proven track record in delivering KPI’s within a chalet environment in; food, linen, wine and cleaning product expenditure. You will have a strong understanding of, and the experience within chalets, to exceed our customer’s expectations, delivering excellent customer feedback scores. Proactive in approach, you will oversee and exceed KPI’s in Guest Complaint Management and reduction for your chalet resorts. Working with the Catering Manager, you will identify ways to improve the catering offering, negotiating with suppliers and assisting with the design of the chalet menu. You will identify areas in which to reduce departmental headcount & working hours and increase staff retention, whilst improving the quality of the product. The Area Chalet Manager will also oversee a schedule of a cost effective Chalets maintenance programme.

You will have the ability to identify success as well as areas for improvement, ultimately streamlining systems and processes to deliver operational efficiency and achieve our high standards.

To be successful in this role you will be a Chalets Ambassador, forging strong relationships with Chalets owners and taking full responsibility for the management of the chalet handover and hand back processes within your resorts.

Requirements

  • You put the customer and staff at the centre of everything you do!
  • Your communication Style will be clear and concise and can integrate many opinions to provide the best way forward
  • You’re great working with people from all walks of life regardless of role or position
  • Have a proven track record of successfully leading a team with a variety of skills, knowledge and development and training needs
  • You are flexible and adaptable, resilient to be able to deal with set-backs and have a positive and enthusiastic attitude
  • You find it natural to provide a collaborative working environment even within large / remote teams
  • You provide fast problem solving to ensure our guests are minimally inconvenienced
  • You have a solid commercial and financial understanding and are able to balance these with customer and staff requirements

You will also possess demonstrable successful experience within a

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.