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Active Rep Manager

  • Job Location

    France (various resorts)

  • Start date

    Late May

  • Duration

    Mid September

  • Job Benefits

    Competitive Salary, Travel to and from resort, Accommodation and more...




Description

Join the Active Reps Team at Alpine Elements this summer!
 
As an Active Rep Manager you will lead a team of Active Reps to be the first point of contact for our customers when they arrive on their holiday, so first impressions are key! You will manager the team ensuring all aspects of the guest experience is delivered to the highest standards and that all KPI’s and targets are met weekly.

In resort you will also be the central contact and organiser for our guests activities holidays. As a passionate sports and activities enthusiast you will ensure our guests holidays are filled with fun and exciting activities throughout the week. From white water rafting to horseback riding, parapenting, stand-up paddle boarding, kayaking and climbing you will liaise with our instructors and / or third party suppliers to ensure the activities run as smoothly and efficiently as possible. As part of the Resort Active Team you will run a program of activities suitable to your guests and the resort throughout the week. You will excel in and be passionate about delivering outstanding customer service with a can do attitude.

Requirements

Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.

Personal Qualities
Strong social/People skills/Cheerful/Outgoing (E)
Motivated/Passionate / Enthusiastic (E)
Ability to work alone and as part of a team (E)
Ability to cope under pressure (E)
Willingness to work hard / long hours (E)
Adaptable / Flexible Attitude (E)
Honest and Trustworthy (E)
Professional and Reliable (E)

Skills & Ability
Customer Service (E)
Supervisory Experience (E)
Communication Skills (E)
Problem Solving & Complaint Handling (E)
Sales Experience (E)
Planning / Organisational (E)
Literate/Numerate (E)
Spoken English to Conversational Level (E)
IT, Admin & Social M

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
...
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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.