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About

We are a small independent company dedicated to our staff and our guests alike. We hope that in providing for our staff first, this in turn will provide our clients with exceptional service. We are passionate about providing a great holiday experience and exceptional service so that our guests have the perfect skiing holiday and want to return year after year. We have 3 catered chalets in Bansko, Bulgaria and 1 in Soldeu, Andorra.

Total Chalets is owned and managed by Brits Jay and Laura.Laura and Jay bought their first chalet, Chalet Jora, in 2008, after enjoying their first winter season in Bansko.

Jay moves between the resorts for the winter, and in the summer he enjoys sailing and kite surfing. Laura is kept busy behind the scenes, with the admin side of the business, and she also visits the chalets during the season as much as possible.Together with a small team of carefully trained staff, their aim is to offer guests first class hospitality and accommodation without the expensive price tag of the rest of Europe.

Working for us:

We are looking for individuals who are customer focused, hard working, have lots of energy, enjoy meeting a diverse range of people and have a good sense of humour. Our positions would suit those who are self-directed and happy to take on any task to ensure our customers have a brilliant time. 





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