vacancy details

Area Manager

Company:
Consensio

Location:
3 Valleys, France

Benefits:
Competitive Salary, End of Season Bonus, Accommodation, Travel, Insurance, Holiday Pay

Start:
Immediately

Duration:
May

Description

OVERVIEW
This is a diverse and extremely challenging “hands on” role with overall responsibility for every aspect of the resorts or areas operation and for the performance of each individual chalet.
 
MAIN RESPONSIBILITIES

· Counting  end of week cash balance every changeover  in chalet and signing off on accounts pack paperwork
· Counting Stock & signing off accounts pack paperwork & checking guest bills paid for every chalet
· Help and advise Chalet Managers on accounts procedures when necessary including monitoring the budget expenditure for food and major items.
· Provide Chalet Managers with departure feedback forms & all other paperwork packs then at end of week scan them to Ops Manager & MD
· Visit chalets and complete chalet spot checks – visits to guests in each chalet twice a week and spot checks once a week in each chalet.
· Train new chalet managers / other staff as necessary during the season
· Carry out minor disciplinary procedures in conjunction with HR Manager / under advice of HR Manager & provide paperwork necessary
· Responsible for arriving and departing staff paperwork / uniform / bedding / accom checks where necessary in conjunction with HR Manager / lift passes etc
· Responsible for all operations within chalets and keeping them up to Consensio standards at all times
· Address any problems that arise with guests immediately and advise senior management of actions
· Deal with any issues arising from suppliers in the correct manner
· Overseeing chalet inventories at the end of season as well as responsibility for getting them all in and checked (fully completed) on deadline before passing on to senior management for safekeeping
· Get authorisation from Ops Manager / FC if stock needs re ordering during season and complete orders using PO forms at all times
· Draw up a weekly staff plan for your resorts at end of every week
· Chalet equipment shopping / taking appliances to be repaired / general maintenance of chalets
· If maintenance contractor has to be called to chalet you are responsible for making sure the job is completed in a timely fashion & that guests are kept aware of situations
· General Health & Safety checks to be completed
· Closedown procedures and checks
· Creating a dynamic and motivated atmosphere for staff
· Hold weekly CM meetings (non optional for CM’s) to catch up and raise any issues
· Ensure that you visit staff in their chalets each week 
 

Requirements

SKILLS & EXPERIENCE REQUIRED
This role would suit individuals with the following skill set:

  • minimum 3 years of direct people management experience – preferably with small teams
  • excellent interpersonal skills
  • excellent organisation/time management skills  
  • full, clean driving licence in essential
  • knowledge of ski resorts/season life is essential
  • fluent french is essential


APPLICATIONS CLOSED
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