vacancy details

EXPERIENCED 5* CHALET MANAGER

Company:
Consensio

Location:
Val D'Isere, France

Benefits:
£1190 per month, plus end of season bonus + accommodation + meals + travel + insurance

Start:
Immediately

Duration:
Early May

Description

We are looking to recruit an experienced 5* chalet manager to work in our largest, most luxurious chalet in Val D’Isere. The property, although a chalet, is of the size of a boutique hotel and needs to be run as one so previous 5* hotel management is essential. This role is responsible for every aspect of the chalet operation and for the performance of each of the 6 individual team members. The successful candidate will be required to speak fluent French.
 
MAIN RESPONSIBILITIES

  • management, training and development of each member of the chalet team  
  • customer service delivery + guest satisfaction (inc catering, transport, skiing, après ski, games/entertainment, child care, technology/communications)  
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity 
  • housekeeping (laundry, cleanliness and presentation throughout the chalet)
  • general chalet maintenance
  • general hygiene, health and safety standards
  • local supplier relations
  • managing chalet budgets
  • completion of all financial and non-financial paperwork
  • communication with the Guest Relations Manager  pre arrival + post departure
  • communication with the chalet owner

Requirements

Skills and experience required:

  • previous 5 star hospitality management is essential; ideally small hotel management
  • silver service trained desirable
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • administrative and accounting skills
  • full, clean driving licence
  • fluent French is essential. Please do not apply without     

    Our salary package includes:
  • A competitive salary & end of season bonus
  • Excellent accommodation with meals provided
  • A stunning work environment in the most luxurious chalets in unique locations in the Alps
  • Career progression with summer opportunities in our coastal villas and retreats
  • Transport to and from London to resort
  • Winter travel and health insurance