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vacancydetails

Reservations Executive

Company: First Choice
Location: Chamonix, France
Benefits: Competitive salary + accommodation + ski pass + travel + benefits
Start: October
Duration: May

Description
In Chamonix we need great people with very strong organisational skills. The areas you’ll be looking after are crucial to the successful delivery of our product overseas, and you’ll be in constant contact with the resort based teams who rely on a superb back office team to support them in making sure all our guests get a great service and have a great holiday.

The role contributes to the smooth running of reservations for all programmes controlled from the French office. Areas of responsibility may include the download or various internal reports for distribution to hotels, agents and resort staff including rooming lists, booking position requests and other arrival/departure paperwork as well as administration of late bookings, cancellations, extra to allocation requests, over bookings, stop sales and late deals. The overriding objective is to ensure minimal disruption to the guest and minimize any negative financial impact.

Reservations executives also provide essential support to the resort based teams, working with them to solve ‘in resort’ customer accommodation issues.


You can expect your working week to be 5.5/6 days on a split shift basis so skiing time is very much part of the role. A lift pass is provided as part of the package, as well as equipment hire and accommodation.

Requirements
A high level of French is required for this role, as you will be dealing with French suppliers over the phone on a daily basis. Knowledge of German and/or Spanish would be a huge asset as well.

Our opportunities in the overseas admin team are much sought after, and we will take only the very best candidates on board. As well as completing the online application and passing an initial screening process, you'll also need to be available to come to Kingston, London on either Friday 8th or Saturday 9th August for an assessment day.

APPLICATIONS CLOSED
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